On Sunday, May 10, 2020, we sent the following email to all of our current OvernightRVParking.com subscribers, and also to folks whose subscriptions had expired since March 15, 2020:
The COVID-19 Pandemic has changed the way a lot of us travel and changed the places we go. For full-timers, it’s changed the number of days or weeks we stay in one place. For part-timers, it’s changed our destinations, and in many cases, it has drastically reduced the number of RV trips we take, or even ended them, temporarily.
However, for the last couple of months, the “clock has still been ticking” on everyone’s OvernightRVParking.com subscription. Depending on where you live or where you were at the beginning of March, you may have been able to travel, or do the annual northbound snowbird migration, or relocate to an isolated area. Or, you may be in an area where a “stay at home” order means no RV travel at all. Either way, every day has brought you one day closer to your OvernightRVParking.com subscription renewal date.
It’s not your fault that COVID-19 is affecting your ability to use your RV and thus to use our website and app, and we don’t think it’s right for us to just sit back and do nothing.
We can’t make COVID-19 go away – it’s now a fact of life on earth. We can’t give you all a vaccination against it, because that doesn’t yet exist. We can’t remove travel restrictions, and in some areas, that probably wouldn’t be a wise decision anyway.
What we can do is give you more time to use the subscription that you’ve paid for. We’re going to do this by adding three months to your subscription. We’re going to base this on the date of March 15, 2020, the date that the first “stay at home” restrictions in the USA went into effect, in seven counties in the San Francisco Bay area.
- If your subscription is currently in force, and you initially subscribed to OvernightRVParking.com on or before March 15, 2020, we’re adding 92 days to your subscription. (Why 92 days? Because the longest possible 3-month period would be two 31-day months and one 30-day month.)
- If you’re a new subscriber and you paid for your new subscription on or after March 16, 2020, you’ll also get those extra 92 days.
- If your subscription has expired since March 15, 2020, we’re reinstating it immediately for an additional 92 days, beginning today. You will now be able to log in using the same email address and password as in the past.
As you probably recall, we don’t do “automatic renewals.” We don’t store your credit or debit card numbers because we never know what they are – PayPal and the App Store don’t give them to us. (This makes our job much easier, and it means that we’re not a target or hackers.) A week before your new renewal date, we’ll send you a renewal reminder email, so you can renew your subscription for another year – or at a discounted rate, for 2 or 3 years.
What’s in it for us?
Well, it’s going to be expensive. Nobody will need to renew their OvernightRVParking.com subscription from now until August 10, 2020, so our renewal income will basically disappear for three months. (Don’t worry – we’re solvent, and we’re confident that this won’t affect our ability to continue serving you.)
We hope that you appreciate this decision, that you’ll renew your subscription when that time rolls around, and that you’ll be with us for many years of RVing.
If you appreciate what we’re doing here, and if you appreciate what we do to make your travels easier and more economical, we also hope you’ll recommend OvernightRVParking.com to other RVers. Make sure you give them your email address (the one you use to log into our website and app), and remind them if that if they enter that address when they tell us who referred them, you’ll BOTH get an extra free month as our thanks.
Melanie Grimm and Jim O’Briant, the co-owners of OvernightRVParking.com, both live in Santa Clara County, CA, one of those first seven counties to go “on lockdown” – Jim is in Gilroy and Melanie is in Sunnyvale. We’ve been “stuck” in our respective homes for eight full weeks! We both join you in hoping that the disruption to all our lives ends as soon as possible. In the meantime, we hope you’ll stay safe, and that you’ll take the recommended steps to stay healthy!
Feedback from our subscribers has been overwhelmingly positive.
Dozens of folks have sent emails or Facebook messages thanking us for thinking of them. Many included compliments about our website & app and about our level of customer service.
We also received a wonderful write up from Nick Russell in his “Gypsy Journal” blog. As you may know, Nick and his wife Terry were full-time RVers for many years. They published the “Gypsy Journal” RVing newspaper and organized many Gypsy Journal RV Rallies. They’ve now retired to a “sticks & bricks” home, and the newspaper and rallies have retired as well, but Nick still writes his daily blog.
Nick shared our letter with his readers, with these very kind comments:
I received this from Jim O’Briant at Overnight RV Parking last night and wanted to share it here because I know many of my blog readers belong to it. This is a very generous gesture on their part and something that reminds us that even in the darkness, there is always someone to light a candle and show us there is hope.
I don’t accept much outsider advertising on the blog, because I am picky who I recommend. But from the first time I met Jim, I knew he was a good guy. This reinforces that belief. If you are not a member of OvernightRVParking.com it’s a great asset for RVers, and once things get back to normal, I hope you will subscribe. It will save you a lot of money. And if you are already a subscriber, remember their generosity when it’s time to renew.”
Thank you, Nick, for those very kind words!
There isn’t as much RVing content as when he and Terry were fulltiming, but it’s always a good read. And if you enjoy reading mystery stories, either light-hearted ones or gritty ones, Nick writes those, too, and he writes about them as well, giving us an insight into the creative process of a successful novelist. We recommend subscribing to it.